How Reverse Osmosis Company works

Reverse Osmosis Company is an independent referral service, not an installer or plumber. When you send the form, your details go to an independent local water treatment pro who can contact you and prepare a quote.

The steps

You send the form

The short form asks for your name, your phone number, your ZIP code and what you need: a new RO install, a replacement, a filter and membrane change, a repair or leak, whole-house RO, or not sure. The full form on the contact page adds your email, your water source and a box for notes.

Your request reaches this site’s operator

The form is emailed to the person who runs this site. They read it and pass it on. Nothing is sold to you at this point, and nothing is decided for you.

It goes to an independent RO pro in your area

Your ZIP code is what the operator uses to pass the request to an independent water treatment pro who works where you live. There is no list of cities on this site, because the ZIP code does that work.

The pro can contact you

The pro can contact you by phone, using the number you gave, to talk about your water, your sink and the job. They may ask questions, ask to see your water report or well test, or suggest a visit.

You decide

Any quote is between you and the pro. You can accept it, ask questions, get other quotes or turn it down. Asking through this site is free, and you never have to buy.

What this site does and does not do

This site does	This site does not
Pass your request to an independent RO pro in your area	Install, service or repair anything
Explain how RO works, from public sources	Sell systems, filters or membranes
Stay free to use	Recommend a brand or name a pro
Name its sources where it uses them	Make any promise about a pro’s work, price or timing

Checking the pro who can contact you

Because no pro is named here, check the one who can contact you yourself. Some states license water treatment work. In Texas, for example, the Texas Commission on Environmental Quality requires a Water Treatment Specialist license, unless exempt, for anyone who under contract installs, exchanges, connects, maintains or services equipment in public or private water systems in Texas for the analysis and treatment of potable water; plumbers licensed under the Texas Occupations Code Chapter 1301 are exempt, and work on reverse osmosis equipment needs a Class III license or supervision by a Class III holder. Ask the pro what your state requires, and check it.

Many cities require a plumbing permit for a new RO drain connection. Ask whether yours does, and who pulls it. Ask for the quote in writing, and ask which contaminants the system is certified to reduce. The questions are set out on RO installation and reverse osmosis near me.

Getting ready for the conversation

• On city water: have your utility’s yearly water quality report to hand.
• On a private well: have a recent test. The EPA advises testing a private well every year, using a laboratory certified to do drinking water testing, and notes that the local health department may provide testing for free.
• If a system is already fitted: note its brand and model and when the filters were last changed.
• Know where you want the RO faucet, and whether you want a line to the refrigerator.

Your details

What the form collects, who sees it and how to ask for it to be removed are set out in the privacy policy. Do not send payment details through the form.

If you change your mind after sending the form, that is fine. You are under no obligation, and you can ask for your details to be removed through the contact page.

Still deciding what you need? Start with how reverse osmosis works, or see the five kinds of RO work: installation, whole-house RO, maintenance, repair and finding a pro near you.

Questions people ask